Terms & Policies

Any refunds or exceptions to terms & policies are at the sole discretion of Mana Muscle Health.

Refund Policy

There are no refunds for missed appointments or late cancellations. There are no refunds on coupon codes, gift cards/certificates, or discount promotions. Should a refund be necessary due to a significant health issue for any package(s) purchased, the session(s) used will be deducted at the full session price and any remaining amount will be issued as a refund.

Cancellation Policy

I require 24 hours notice for any cancellations or changes to your appointment. Clients who provide less than 24 hours notice or do not show will be charged for the full session.

No Shows

Anyone who does not come to their scheduled appointment will be charged the full session amount. If you have a package, your session will be deducted from the package.

Late Arrivals

Late arrivals will be seen for the remainder of their appointment time only. It is my goal to stay on schedule to the best of my abilities. I will do my utmost to accommodate your needs.

Mobile Services

Due to having to haul around heavy equipment, I have a no apartments or condos policy. If you live in an apartment or condo, please come see me in-studio.

Private residence must be within a 10-mile radius from Pasadena (91105). Designated parking in front of the residence or in the driveway is required.

If you are outside of the service radius, your appointment must be approved and will include additional travel fees.

Minors Policy

If you are under the age of 18, you must be accompanied by an adult over the age of 21 and they must stay with you during the entirety of your session. No exceptions.

Non-Discrimination & Sexual Harassment

Mana Muscle Health does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, martial status, sexual orientation, or military status, in any of its activities, operations and/or services. We are committed to providing a safe, comfortable, inclusive and welcoming environment for everyone. Sexual advances, innuendos or inappropriate touching will not be tolerated and is grounds for termination of session and reporting.